Shipping policy

We ship anywhere in the world, it must be taken into account that some items cannot be shipped due to international policies of the countries.

Orders take 2-5 business days to process and shipments take 7-10 days to reach their destination, this may vary depending on the package and destination.

The personalized musical instruments are handmade and they are built at the moment the client requests them, for which they have a processing time of 1 to 3 months, plus the shipping time.

We offer free shipping to Mexico and the United States on purchases over $ 2,800 MX

IMPORT RATES

WE ARE NOT RESPONSIBLE for customs fees and taxes applied to the product by the country receiving the shipment. The customer is responsible for paying any fees and taxes applied at the time of receiving their order.

The amount of fees and taxes depends on the receiving country and the product purchased by the customer.

For any questions you can contact us at our email: coculainstruments@gmail.com or go to the "Contact us" section